Warby Parker Mall at Millenia - Orlando, Florida

Rebeca A.

Sino quieren perder su tiempo, su dinero y pasar un momento muy muy desagradable, les recomiendo, NUNCA VAYAN a este lugar, son irresponsable, la atención pésima por parte de la recepción y ni hablar de la doctora, te cambian la cita por cualquier motivo, te tratan mal, te hacen esperar por largo tiempo, y ni hablar sino comprar las monturas en ese lugar te tratan y miran mal, es lo más desagradable

If you don't want to waste your time, your money and have a very, very unpleasant time, I recommend that you NEVER GO to this place, they are irresponsible, the service is terrible from the reception and not to mention the doctor, they change your appointment for any reason, they treat you badly, they make you wait for a long time, and not to mention buying the frames in that place, they treat you and look at you badly, it is the most unpleasant thing.

Francisco G.

La atención fue excelente, el apoyo excelente igual , el especialista excelente su trato , su explicación
La hora de mi cita sin problema , no tuve tiempo de espera

Francisco A.

SON EXTREMADAMENTE PROFECIONALES

Fast P. C. L.

Excelente servicio y excelente explicación

Kent M.

Today my wife and I both had long awaited eye exams after several years since the last exam. We decided to go to he Warby Parker at the Mall at Millenia in Orlando and couldn't have been happier about our visit, exam and eyeglass/sunglasses purchase. The whole experience from the eye exam and the selection/ordering glasses and sunglasses was fast and easy. The doctor gives the exams right at the store and did a great job on both of us. In less than and hour, we both had our exams and I selected rframes. and ordered bot eyeglasses and sunglasses. My wife waswn't ready to purchase hers but will do so after she decides whic framews she wants. We have eyecare FEP (Federal Employee Program -Blue Vision (BlueCross & BlueShield) insurance and that saved us alot of money on the exams and my glasses. A great experience!

Madeline A.

Paula treated me right away and it was only minutes before she finished with another customer and she assisted me with some glasses adjustments. Beautiful store and very helpful.

Jeannine C.

When we walked into Warby Parker/Mall at Millenia we were greeted right away by Toya. She had the greatest smile and welcomed us in. She was very knowledgeable and guided us through the process of choosing the perfect pair of glasses and sunglasses. 10/10 would recommend Toya to anyone looking for fantastic service without any high pressure sales pitch. We will be back!

Bethany G.

I had an incredibly disappointing experience at the Warby Parker store at Mall of Millenia on December 17th around 6:00–6:30 PM. The associate I interacted with, named Andre, was rude, dismissive, and completely discredited everything I was trying to explain about my issue. Rather than working with me to find a solution, I felt pressured and forced into a return without my concerns being taken seriously.

The lack of professionalism and empathy left me visibly upset, and I even ended up in tears—something I’ve never experienced from any customer service interaction before. I’ve always loved Warby Parker for its excellent products and customer care, but this experience was so far below what I’ve come to expect from the brand.

I hope this incident is addressed, as no customer should feel dismissed or belittled when seeking help.