MODULE ROAD & RACE for Motorcycle Accessories UK - Antrim

T C

Purchased a helmet, spoke with Keith over the phone about some specific support and details I wanted relating to an additional visor, pinlock etc. Customer service was faultless, saved me money and effort, topped off with really quick shipping meant I didn't wait long at all for the new lid. Went over and above and I couldn't be happier. Would recommend using this company for any motorcycle gear purchase.

Don

Bought products from them on the recommendation that they would do what I wanted them to do. In just a few days of actually using the item it has started to disintegrate. The staff in store also failed to notify me at the time of purchase that they don’t do refunds. There is also no signs about the shop that state this. This completely ignores your consumer rights. Would avoid this place and go shop elsewhere

Peter Turley

"I recently purchased a motorcycle helmet from this shop for my 16-year-old son who is just starting out with motorcycles. We were excited to get him properly geared up, but our experience turned sour quickly. Here's why:

1. Unfit for Purpose: We bought the helmet with the expectation that it would fit under the moped's seat, which is crucial for convenience and security. However, we realized within 30 minutes of purchase that it simply didn't fit.
2. Refusal of Refund: Despite the helmet never having been worn or even placed on my son's head, the store refused to give us a refund. Instead, we were reluctantly forced to accept a credit note, which is not what we needed.
3. Customer Service: The staff were not empathetic to our situation. For a new rider, especially a young one, this kind of experience can be quite discouraging.
4. Misleading: There was no indication that the helmet wouldn't fit under a typical moped seat, which for many, including us, is a standard expectation.

This experience has left us feeling let down by the store's inflexible return policy and lack of understanding towards new riders. I would caution other parents and beginners to consider this before shopping here. If you're looking for a place that values customer satisfaction and supports new riders, you might want to look elsewhere."

fw750x

Normally i Visit Module Moto But was unable to get to the Store , So i decided to Place my Order online ( Turned out i needed ) to order Another Product As well as my First Order. Both Times Keith Sorted and got the Orders out for Delivery That Same Day and Got Both of my Orders the Day after they were posted . Top Class Service from Module Moto Would Highly Recommend Module Moto a Pleasure to do Business with. Cheers Francis

Steven Coulter

Module always has the parts that I need. I've had a number of bikes over the years & from memory, I've never had to wait on service parts to be ordered in. I always feel welcomed & never leave disappointed.

Ciaran Gourley

What a great place to buy from. Staff are brilliant. Wealth of knowledge and really kept me right from r what I was looking for. I'll surely be back, no doubts. Online ordering availability also. Brilliant all-round

Steven Jarvis

Went to look for a new leather jacket,so helpful and polite,couldnt do enough to try and find the right fit for me, I would say 12 out of 10 👌

Brian Cole

I was looking for a set of bobbins for a paddock stand to fit on, the first set didn’t fit, on returning to the shop the staff not only found the correct size but rethreaded the swing arm socket which was part of the problem, all done in the middle of a rain storm. Went above and beyond, thanks