INFINITI Stuart Service - Stuart, Florida

Resumen de INFINI Stuart Service

INFINI Stuart Service se ubica en la dirección
3970 SE Federal Hwy, Stuart, FL 34997
con un teléfono fácilmente accesible: 888-603-8632. Para quienes prefieren explorar sus servicios en línea, su página web infinitistuart.com ofrece una experiencia completa y detallada sobre sus servicios.

Características y Servicios

INFINI Stuart Service se destaca por ofrecer una gama completa de servicios mecánicos esenciales:
- Cambio de aceite: Un servicio fundamental para mantener el vehículo en buen estado.
- Taller mecánico: Problemas más complejos son atendidos con profesionalismo.
- Servicio amigable con la comunidad LGBTQ+: Un ambiente inclusivo para todos los clientes.

Además, la empresa ha demostrado ser especialmente amable con los clientes LGBTQ+, creando un espacio de confianza y respeto para todos.

Accesibilidad y Otros Beneficios

Para garantizar que todos puedan acceder a sus servicios, INFINI Stuart Service ofrece:
- Entrada y servicios accesibles para personas en silla de ruedas.
- Estacionamiento accesible para vehículos adaptados.
- Sanitarios accesibles que cumplen con las normas de inclusión.

Esto hace que la experiencia del cliente sea cómoda y sin estrés, independientemente de sus necesidades físicas.

Valoraciones y Opiniones Positivas

Con base en las 68 valoraciones recopiladas en Google My Business, la opinión media de los clientes es de 4.3/5. Comentarios como "Muchas gracias a Pedro por su ayuda muy profesional" reflejan el alto nivel de satisfacción del cliente. El personal de INFINI Stuart Service parece dedicarlo a brindar un servicio de calidad y atención personalizada.

Recomendaciones para los Clientes Potenciales

Para aquellos considerando sus servicios, se recomienda:
- Concretar una cita para asegurar que sus necesidades se atiendan a tiempo.
- Explorar su página web para obtener más detalles sobre los servicios ofrecidos y precios.
- Aprovechar la opción de llamar a 888-603-8632 para discutir las necesidades específicas del vehículo.

INFINI Stuart Service no solo ofrece servicios mecánicos de alta calidad, sino que también se preocupa por la experiencia del cliente, creando un ambiente acogedor y accesible para todos. No pierdan la oportunidad de contactarlos a través de su página web para descubrir cómo pueden beneficiar su vehículo y, por ende, su viaje diario.

👍 Opiniones de INFINITI Stuart Service

Carlos M. V. T.

5/5

Muchas gracias a Pedro por su ayuda muy profesional

Louis B.

1/5

In my opinion, "Buyer beware!". Sales lady Donna was pleasant, courteous, & helpful. Vehicle was sold to me needing a recall performed. Left front fender damaged. I missed it when inspected. Finance mgr. Was a P.OS.. All lovey dovey until contract is signed. During negotiations we settled on $20,000 for my trade-in but he snuck in $18,000 on final contract. My fault, I trusted him. He refused to call me back when I had a question about financing. Be careful.

Stephanie T.

5/5

Our experience from beginning to end was amazing! Michael was amazing, heard our wants and needs and helped us accomplish our goal. We had the pleasure of working with a great team from management, finance and sales!

Wind

1/5

Bought a used car from this dealership that came with the Infinity CPO inspection. The inspection stated all was fine, but I’ve had several problems. Just remember buyer beware when purchasing a used car, even from a reputable AutoNation dealer and the dealer inspections are meaningless

Louis V.

5/5

Michael was a great salesmen and helped me fix a few things after I bought the car with no problems at all, and Brandon was great in the finance department he was very fair and helped out alot with some problems. Would highly recommend asking for Michael when buying a vehicle from Infiniti

Marcia A.

5/5

I bought the GLC 300 Mercedes from Infinity of Stuart my sales person. Mr. Christopher Llla was wonderful. He helped me in every way possible and my finance guy Davis Iannacone that I dealt with was wonderful. My experience overall was I gave them a 10 wonderful people I will send anyone I know that way because my experience was that with them was wonderful.

Donna L.

2/5

About the car: I purchased my 2023 Infiniti QX60 in December of 2022. I was an owner of a 2009 QX56 with almost 400,000 miles on it. I was excited to think that I was purchasing another Infiniti that was so dependable. At this moment, I am pursuing action against Nissan under the Florida Lemon Law. I have had a passive or parasitic draw on the battery that crops up at unknown times and leaves me stranded. The car has required at least 10 trips to service, more than 40 days in the shop, left me stranded 5 times, towed 3 times, had 4 new batteries installed, bad struts within 2 months of ownership and a noisy sunroof. Nissan is currently in arbitration with me and has offered an utterly ridiculous resolution.
About the Service Center: I have worked primarily with Whitney Robinson (Asst. Service Mgr.) and recently with Jeff Orr (Service Mgr.). I have been very satisfied with their willingness to try and resolve the issue. Aside from the fact that their technicians have tried but cannot definitively identify the problem, they have all been extremely professional, responsive, empathetic and totally invested in a solution each time I've had it in the shop.
About Management: I made numerous attempts mid-year to speak with the General Manager by leaving voice mails. No return calls. I insisted on meeting with him on one of my many service visits. I outlined the issues that the car was having and I've not heard from him since. I did insist on a follow up meeting after Thanksgiving but had to cancel due to a funeral. As a business owner, if I had a customer with an issue as bothersome as mine has been, I would be calling that customer and raising the bar on resolution by contacting specialist with Nissan and pushing the problem up the chain of command. Instead, I receive at least 2 new marketing emails per week from the GM pushing a new car!
About the Owner(s): I've not tried to contact the owner of the dealership. I did get a step in visit, handshake and thank you the day I wrote a check in full for the car. I can't say if the owner even knows about the problems but if he doesn't, shame on his management for not bringing this to his attention. There is a problem with my QX60 confirmed by meeting the Florida requirements to pursue the Lemon Law. If I had a dealership I would be demanding that my customers get treated with the utmost attention so that they never feel that they have to resort to a post such as this.
Suggestions: Upper level management processes for customers with bad cars needs a lot of work. These newer cars obviously have some gremlins to work out, that's to be expected to a degree. Treat your customers with the same attention as the day they drive off the lot. You have the connections to Nissan, help your customer get help.
Outcome: I will follow up with a post once there is a final resolution. At this point, potential buyers beware of the QX60. I would say do research but I did and this issue never showed up as a red flag. Make sure you are aware of the Lemon Law requirements, be vigilant about your service and keep all of your records. You may need it.

Barbara B.

5/5

Highly recommend this dealership! If you in the market for a new car go see Austin the sales person, he made my purchase of my new Q60 go so smoothly, never once did I feel bombarded, everything was about what I wanted on my terms. They even arranged to pickup my trade in from NY!!!
The 1.9% interest rates bested every competitor by a minimum of 4%, huge savings!