LensCrafters - Los Angeles, California

Cesar Bocanegra

Tuvimos la mejor atención de parte de Shareef Wandan, obvio recomendaré LensCrafters y regresaré siempre al mismo lugar.

Trinidad Ilpas

Excelente muy amables y Sobre todo Que me atendieron en español

Laura Olivares

Blanca es muy buena trabajadora excelente trato!

Emma Hall

I had a good experience at this Lens Crafter. Dr. Kim was very professional and kind. She helped me get an updated prescription and get started with contacts. Then Robin sat with me as I struggled to learn how to put the contacts in. They were both so encouraging, patient, and helpful during the process. On top of having great staff, my insurance coverage was explained to me, prices were transparent, and parking was validated. I will be going back here for my future eye exams.

Xenafren Jones

I walked in with a pair of broken glasses, unsure if they could be fixed on such short notice. Not only was the team incredibly welcoming and professional, but they also worked efficiently to repair my glasses the very same day!

Their expertise and attention to detail were truly impressive. They took the time to assess the issue, explain the repair process, and ensured everything was perfectly adjusted before handing the glasses back to me. I left feeling so relieved and grateful for their quick and high-quality service!

Sheridan

Callahan, was incredible. Extremely knowledgeable, patient and took time to not only work with me but explain the process in detail. Great personality and amazing customer experience. I give this LensCrafters location and Callahan the associate that assisted me my highest recommendation!

claudia valtierra

The experience with Dr Kim was amazing. She is very professional and knowledgeable. However, the floor staff Mary and Juan Carlos were very disrespectful and unprofessional. My appointment was a 2 and 1/2 hour long due to their lack of organization and communication on their part. Mary who started my tests left me on the waiting room and went on to attend other patients who had appointments after me. One patient who arrived an hour after me was seen before. I attempted to give Juan Carlos feedback and he became very disrespectful and argumentative, talking over me and stating that he had everything under control. When I told him how he could have seen what I saw, he was helping other patients and if he was aware why was other patient seen before me even when she arrived an hour later. He continued to be argumentative and I was so upset that left the office half way on attempting to order my glasses. In my opinion these two employees need training on customer service and organization and communication. I hope you acknowledge my feedback so this office can improve services thank you in advance for understanding.

Andrea D

This review is long overdue, but I promised I would leave the review. I had a great experience at the LensCrafters at this location. They have a lab they can get glasses done within the same day for the same price. So really you’re paying for the convenience instead of waiting weeks to get a pair of glasses. Their technology is accurate. I’ve never had an issue with it miscalculating my vision. And I found something within my budget. Both the staff and my optometrist was professional and polite and leaving a review for my optician Edwin Perez for excellent communication , customer service, patience, Expertise in making the process swift and effortless.